I arrived in Italy on Monday, May 21st and my large checked luggage bag didn't arrive with me. I was told that it would be received within 24 hours. After over thirty phone calls with Rome and Venice, amounting in almost a $200 cell phone bill, I still have no bag. I have been hung up on too many times to recount and have only received responses from their customer service (when not hung up on) that I will receive response within ninety days via mail as to the action they plan to take. I had close to $2000 worth of new clothes including many things that hadn't been worn, that were purchased specifically for this trip, which happened to be our honeymoon. I really would just like to have my luggage back and no one will help me try to locate it.