search the web-site for complaints posted by
travelers like you...
join or submit an anonymous complaint...











Avg: - (0)
Air france have no medical assistance
France, Paris
Mon, 02/06/2008 - 10:38 - World Traveller
Category: Airlines
Who : Air France
What : Staff, Boarding , Check In Process, Medical Assistance
I arrived in Paris Charles Degaulle two hours late because of an AF flight delay. I raced through the airport trying to get to a waiting connection to New York. A diabetic, I felt weak, and when I got to an AF customer service desk, I informed the attendant. I measured my blood sugar in front of him with a portable meter, and showed him it was dangerously low, and requested emergency medical aid. To my surprise, he said, as soon as I finish booking these other passengers. There were about twenty.
I waited until I started to see colors and hear echoes, and then pleaded with him again to call a doctor. He called, not a doctor, but a wheelchair attendant, who speeded me past the handbag control point, and onto the plane. I don't remember anything until I awoke somewhere over the Atlantic.
I contacted Air France, doing all they asked, and four months later was told that as a result of their investigation, they'd found that the attendant had asked me if I needed a doctor, and that I had refused help. Standing at the counter with me were several other passengers, who, seeing the attendant refuse my request for a doctor, had given me their business cards and said they'd testify if I needed them to. I offered the names of these passengers to Air France, but they refused to accept them.
add new comment
Comments
Advertise | About Us | Contact Us | Terms & Conditions
Copyright © 2008 menogo - All Rights Reserved



